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Product development in SYSPRO - where quality is a habit


 
"ERP software should assist companies to deliver on their brand promises by providing complete control over the planning and management of all aspects of the business. If it does this well, it frees the hands of management across all disciplines from routine tasks and number-crunching, allowing them to focus where it matters most: growing the business. That is exactly what SYSPRO's product does. The secret is to keep on doing it better and more effectively than our competitors in a continuously changing business world." Phil Duff, CEO.

SYSPRO's robust product is a scalable and customizable business software solution which has been developed by an expert team, dedicated to a process of continuous improvement and quality management.

SYSPRO's product development strategy is driven by a conscious effort to deliver the right product with the right technology at the right time, using research from a wide array of resources, including long-standing customers and partners. This has served SYSPRO well in honing its technical ability to consistently deliver rich functionality and innovation across diverse industries, serving thousands of businesses in more than 60 countries.

Addressing market requirements and business priorities

SYSPRO supports real-world business processes and is invested in developing a deep understanding of the business and management environment of its customers and the market. In a dynamic global market, with changing business priorities and specific regional requirements, SYSPRO developers continuously scan all relevant research sources to stay informed of specific requirements across a variety of industry sectors. This includes forging relationships with prominent analysts, consultants and research firms who provide fresh external insights and critical thinking.

Listening to our customers, prospects and partners

SYSPRO customers and partners enjoy a close relationship with SYSPRO. Their input and feedback is crucial when planning the product roadmap and functionality of a future product release.

The views of line managers and feedback from thousands of end-users are channelled through SYSPRO's partner network via its Support function.

Delivering innovative and robust solutions

Product development is done strictly in terms of SYSPRO's own formal Quality Management Standards. This standard has a 34-year track record of excellence that is driving continuous innovation throughout the company.

There is no short route to optimal quality. SYSPRO's Development Process still meets the requirements of ISO9001 and adheres to the most important requirements of IEEE 829 Test Plans. Managing the quality factor Development is done by skilled and highly experienced programmers and testers. Several of them have been working on the SYSPRO product for ten to twenty years. The pooled knowledge of the product and of the ERP market allows SYSPRO to keep the team both lean and highly efficient. The team members undergo frequent and extensive training to keep them up-to-date on new developments.

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